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Latest 100-105 Dumps pdf questions and answers (9Q&As)
100-105 Dumps QUESTION 31
What should customers do to make a branding request?
A. Go into their account and fill out the specifications.
B. Call the WebEx support team.
C. Submit a support ticket.
D. Send the WebEx account manager an email message.
648-232 vce Correct Answer: D
100-105 Dumps QUESTION 32
Which two of these statements best describe the benefits of the immersive customer service experiences that are
offered by WebEx Support Center? (Choose two.)
A. Customer service representatives can provide more personalized service.
B. Customers can interact with the customer service representative from a mobile device.
C. Customer service representatives can increase the time spent with customers.
D. Customers can instantly view information that the customer service representative is sharing.
Correct Answer: AD
100-105 Dumps QUESTION 33
What are the three ways that the WebEx Support Center improves key performance metrics for a business? (Choose
A. increases first-call resolution percentage
B. lengthens average call handling time
C. drives in-person sales
D. shortens average wait time
E. improves customer satisfaction rating
F. increases time to resolution
648-232 exam Correct Answer: ADE
100-105 Dumps QUESTION 34
You are late for a meeting and you missed the first half of the conversation. Which feature allows you to never miss the
contents of a meeting?
A. Cisco ActivePresence
B. Network-Based Recording
C. hands-on labs
D. breakout sessions
Correct Answer: B
100-105 Dumps QUESTION 35
Which statement is true about active speaker?
A. Active speaker switching is automatic with third-party audio only.
B. Active speaker does not work for a site without integrated audio.
C. Active speaker switching is automatic with Cisco WebEx audio, third-party audio, and Cisco Unified MeetingPlace
D. Active speaker only works with those who have video enabled on their WebEx.
648-232 dumps Correct Answer: C
100-105 Dumps QUESTION 36
Where does the WebEx node reside?
A. only in the DMZ
B. on the Enterprise Branch
C. anywhere on the network
D. near the Meeting Director
Correct Answer: C
100-105 Dumps QUESTION 37
Which two of these factors should be considered when determining the size of a conference system? (Choose two.)
A. future growth
B. service levels
C. location of participants
E. node capacity
648-232 pdf Correct Answer: AB
100-105 Dumps QUESTION 38
Which task cannot be done by the site administrator, but must be done by opening a request with the WebEx support
A. Update user accounts.
B. Deactivate user accounts.
C. Delete users.
D. Add users.
Correct Answer: C
100-105 Dumps QUESTION 39
What are two benefits of downloading WebEx Productivity Tools using the company WebEx site? (Choose two.)
A. simplifies deployment
B. drives usage and adoption
C. promotes virtualization
D. reduces corporate bandwidth usage
648-232 vce Correct Answer: AB
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